Trafalgar Products

Handling Difficult Situations – conflict management, resolving stress and having a hassle free life must be what most of us long for.  For those of you who dislike conflict – which is most of us, then you need to:

• Understand how it emanates itself
• How to diagnose the situation
• How to diffuse tension and
• How to manage to get to a win: win outcome

This CD and Pocketbook – the 5th in the series of Management and Interpersonal skills programmes, focuses on all these areas.   It is contributed to by Adrian Towell and Patricia Wheatley Burt who spend much of their time helping clients, individuals and teams face up to and address conflict.

The CD will be released in January 2005, to order your copies - £35 (includes VAT & P+P) -  contact us by emailing Lucy or Patricia at patricia@trafalgarpeople.com or call Lucy Macgregor on + 44 (0) 20 7565 7547