Handling Conflict at Christmas

At Christmas time, it may seem a curious thought, but we should all consider how we handle conflict.  It certainly is a stressful time for many people where maybe in the run up to the Christmas break conflict and stress can build up both at work and at home.

In this Newsletter, we look at all the issues in relation to Handling Difficult Situations and Handling Conflict – wherever it occurs! 

To all our clients, colleagues and friends, Happy Christmas and have a wonderfully prosperous 2005.

Trafalgar News:

Managing conflict can be exciting and rewarding.  However, handling conflict within the Partnership and workplace can be quite a challenge.  Simon Taylor sets out some ideas on how to address this.

Hot Topics:

We all need a degree of Red Adair support when a situation gets out of hand and Trafalgar now has a growing group of consultants and coaches who can be called upon at relatively short notice to be on hand as and when that support is needed.

Products:

A route to conflict resolution.  Audio CD RoM, plus details of the new “Handling Difficult Situations” CD.

Audio File:

Due to popular demand we now have an extract from Talking Through My Hat  – a guide to personality traits.   Tips and techniques to manage others – especially when looking at conflict, stress and relationships.

Using Assertiveness to manage conflict  – Adrian Towell and Patricia Wheatley Burt provide a range of short tips on diffusing difficult situations – audio file

Support Page:

Jenny Lewis is a recognised mediator and coach and here gives ideas on How To Manage Conflict over Christmas